
30-Day Return Policy
Shop with confidence. If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return, items must be unopened, unused, and in their original packaging. Due to hygiene and safety reasons, opened or used oral care products cannot be returned unless they arrive damaged, defective, or incorrect.
Please refer to our Refund Policy for full details and eligibility requirements.
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Frequently Asked Questions
FAQ
How can I contact Rose Grow?
You can contact our support team at hello@rosegrow.online. We aim to respond to all inquiries within 24–48 business hours.
Is the product safe for color-treated hair?
Yes. The formula is suitable for color-treated and chemically treated hair.
What are the key ingredients?
Our formula contains 3% Rosemary Extract, 3% Redensyl®, 2% Aminexil, and 2% AnaGain™. These ingredients work together to support scalp health and promote the appearance of thicker, fuller-looking hair.
Can I use it on my hairline?
Yes. The precision rollerball applicator makes it easy to apply directly to the hairline and other thinning areas.
Will it leave my hair greasy?
No. The formula is lightweight and fast-absorbing, designed to nourish the scalp without leaving a heavy or greasy residue.
How does it work?
The formula helps nourish hair follicles, support healthy scalp circulation, and promote a healthier environment for hair growth. With consistent use, it may help improve the appearance of hair density and thickness.
What is the return Policy?
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return, items must be unopened, unused, and in their original packaging. Due to hygiene and safety reasons, opened or used oral care products cannot be returned unless they arrive damaged, defective, or incorrect.
If your return is approved, refunds will be issued to your original payment method. For full details, please refer to our Refund Policy page.
What if the product doesn't work for me?
Hair growth results vary based on factors such as age, genetics, hair condition, and consistency of use. We recommend using the product consistently for at least 90 days before evaluating results.
Do you ship throughout South Africa?
Yes. We ship throughout South Africa with tracking provided once your order has been dispatched.
Can I use it with other hair products?
Yes. The serum can be used alongside your regular shampoo, conditioner, and hair care products.
Can men and women use this product?
Yes. The Rosemary Hair Growth Roll-On is designed for both men and women experiencing thinning hair or looking to improve the appearance of hair density.
How long does one bottle last?
A 25ml bottle typically lasts approximately 30 days, depending on the frequency and amount used.
How long does it take to see results?
Results vary from person to person. Many users begin noticing improvements in scalp health and reduced shedding within 4–8 weeks. For visible improvements in hair thickness and fullness, consistent daily use for 3–6 months is recommended.
How often should I use the Rosemary Hair Growth Roll-On?
For best results, apply the serum once or twice daily to the scalp, focusing on thinning areas and the hairline.
Is the serum suitable for all hair types?
Yes. The Rosemary Hair Growth Roll-On is suitable for all hair types, including straight, wavy, curly, and coily hair.